Last updated 9 November 2026.
- Information, not veterinary advice. HeiBob helps you find and compare vets and understand pet health. It does not replace an examination by a vet. In an emergency, call a vet now.
- Listings. We check listings carefully and date what we check, but details change. Confirm hours and prices with the clinic before you go.
- Reviews. Reviews are the opinions of the pet owners who wrote them and must follow our review policy.
- Clinic accounts. Only someone who works at a clinic may claim and manage its listing. Paid plans renew until cancelled; you can cancel at any time and keep your plan until the end of the period paid for.
- Your content. You keep ownership of reviews and photos you add, and give us permission to show them on HeiBob (for photos, see the photo licence).
- Acceptable use. No scraping, spam, fake reviews, or attempts to break the site.
- Liability. HeiBob is provided as is. To the extent the law allows, we are not liable for decisions made using the site.
- Changes. We may update these terms and will change the date above when we do.
Questions: hello@heibob.com.